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Program & Technical Support

Outline

If you're new to the platform and have questions about how to navigate the platform's features or access your learning content, view the User Guide below.

If you're still having trouble, experiencing something unexpected, or have a technical question, please contact the support team. Our support team is available 7am-7pm EST to answer your questions.

You can chat with us or send an email.

Please include the following:

  • A description of the problem
  • The name of the browser and/or device you are using (Chrome, Safari, Firefox, iPhone, desktop, etc.)
  • Screen shot of your browser window, showing the problem